Know About Our
Privacy Policy
Ontime Mobility Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Information We Collect
We may collect personal information including but not limited to:
- Name
- Phone number
- Email address
- Pickup and drop-off locations
- Booking details
- Payment-related information
- Any other information you voluntarily provide
How We Use Your Information
We use your information to:
- Provide and manage our transport and tour services
- Process bookings and payments
- Communicate with you regarding services or enquiries
- Improve our services and customer experience
- Comply with legal and regulatory requirements
Information Sharing
We do not sell or rent your personal information. Your data may only be shared:
- When required to provide our services
- To comply with legal obligations
- With trusted service providers, if needed in the future, under strict confidentiality
Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.
Your Rights
You have the right to access, correct, or request deletion of your personal information by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact Ontime Mobility Ltd.
We believe mobility should be inclusive, reliable, and stress-free. Whether you’re exploring New Zealand’s iconic destinations, travelling for business, or requiring accessible transport, our professional drivers and well-maintained vehicles are here to serve you with care and respect.
Our services are designed to meet diverse needs — from personalised private tours and luxury travel to dependable mobility solutions for wheelchair users. We focus on punctuality, safety, and exceptional customer service, so you can travel with confidence and peace of mind.
At Ontime Mobility, your journey matters. Wherever you’re headed in New Zealand, we’re committed to getting you there comfortably and on time.